Overview
This guide provides the requirements you should adhere to before sending your device into our datacenter for colocation. Following this guide will prevent incurring any additional fees during onboarding resulting from Remote Hands or KVM usage. Once you have provided our team the required information you can proceed with sending the server in:
Shipment Instructions
Where do I provide this information?
Once you have placed your colocation order, the information requested below should be provided via support ticket on billing.hostvenom.com. The following checklist should serve as a guide, with detailed explanations that follow.
- Out of Band Management (IPMI)
- IPMI set to DHCP
- IPMI NIC MAC address
- IPMI admin credentials
- NIC Port
- Primary NIC MAC (optional)
Out of Band Management - IPMI/iDRAC/iLO
All single server Colocation devices are required to have out of band management with a dedicated NIC, commonly referred to as IPMI.
Before sending your server into the datacenter, you will need to ensure IPMI is configured to obtain an IP via DHCP.
As part of onboarding, our team will need you to supply the following:
MAC address of the IPMI interface
Admin credentials to IPMI (user/password)
Primary NIC MAC (Optional)
If you provide the MAC address of your primary NIC, this will enable us to confirm cabling and enable automated OS reloads via our panel. You can provide the MAC address of your primary NIC via ticket.
More in Colocation
Frequently Asked Questions
Yes. All single server colocation devices are required to have out of band management on a dedicated NIC, commonly called IPMI, iDRAC, or iLO. It also has to be configured to obtain an IP via DHCP before the server ships.
Once you have placed your colocation order, submit the details via support ticket on billing.hostvenom.com. Our team needs the MAC address of the IPMI interface and the IPMI admin user and password.
No, it is optional. Providing it lets our team confirm cabling and enables automated OS reloads through our panel, and you can send it via ticket.
Meeting these requirements before you send the device in prevents additional fees during onboarding that result from Remote Hands or KVM usage.